The Patient Safety Program Manager helps develop, coordinates, and monitors completion of projects that are undertaken within departmental and divisional systems in response to safety investigations. In addition, the Program Manager coordinates and manages new and ongoing projects and programs within the Office of Safety and Medical Operations as they align with safety and the overarching project of advancing the culture of safety network wide. Demonstrates proficiency in creating documentation for safety projects and programs. Communicates effectively with project staff and stakeholders. Demonstrates effective consensus-building skills. Demonstrates ability to develop productive working relationships across disciplines, functional areas and organizational levels. Works directly with the director of patient safety, the patient safety process managers and collaborates with the medication safety data analyst and medication project manager when necessary. The Patient Safety Program Manager may be involved in some leadership activities.
Facilitates the root cause analysis action planning meetings and safety team meetings in consultation with the patient safety managers and the executive sponsor for the root cause analysis and serves as an active, productive and collaborative member of the Patient Safety Team.
Coordinates, monitors and helps ensure completion of safety projects identified or chartered in response to safety investigations. This may include assistance in identifying and removing barriers to completion and/or facilitation in identifying or obtaining additional resources. This also includes development of, and monitoring adherence to, milestones and timelines for project completion.
Prepares project status reports on a regular basis and monthly to be shared at the SEARC Committee, and facilitates the monthly SEARC committee, in collaboration with the Director of patient safety, patient safety process managers and medication safety officier.
Leverages resources across departments, geographies and within OSMO to efficiently and effectively meet client needs
Manages new and ongoing projects and programs within OSMO that support the institutional safety mission.
Required Education and Experience
A Bachelor’s degree in Business, Healthcare IT or related healthcare field required.
8 to 10 years solid experience as a project/program manager
Management of cross-functional project and/or operational teams
Additional Technical Requirements
Strong organizational, project management, and time management skills
Strong oral and written communication skills
Strong analytical skills and attention to detail
Ability to work independently and with a broad range of people to support programs and projects
All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.
Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products or nicotine in any form and a negative nicotine screen (the latter occurs after a job offer).
Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.
Since its start in 1855 as the nation's first hospital devoted exclusively to caring for children, Children's Hospital of Philadelphia has been the birthplace for many dramatic firsts in pediatric medicine. The Hospital has fostered medical discoveries and innovations that have improved pediatric healthcare and saved countless children’s lives.
Today, Children's Hospital of Philadelphia is one ...of the leading pediatric hospitals and research facilities in the world. Our 150 years of innovation and service to our patients, their families and our community reflect an ongoing commitment to exceptional patient care, training new generations of pediatric healthcare providers and pioneering significant research initiatives.
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