The Stanford Clinical Excellence Research Center (CERC) seeks to safely lower the cost of healthcare in the United States by designing, pilot testing and evaluating new models of care delivery. We design, test, and disseminate health care delivery innovations that will lower the growth rate of US health care spending. Our design work is enabled by research in a variety of areas including human factors, artificial intelligence and positive deviance or bright spots.
We seek a Program Manager to lead and administer a variety of research & delivery projects, including our program in Artificial Intelligence (PAC). We are looking for an exceptional leader with the following characteristics:
Track record of successfully leading complex programs in health care Ability to communicate effectively with physicians, researchers, business executives and funders, both orally, and in writing Working knowledge of quality management and improvement techniques, including rapid tests of changes through PDSA cycles, LEAN, etc. Understanding of quality measurement in healthcare (i.e., HEDIS, Press-Ganey, etc.) Strong analytic abilities with experience with relational databases and basic statistical analysis (ie SQL, R, STATA)
1) Managing the program: Provide day-to-day management of the working team and collaborators, update center leadership on a weekly basis, and escalate obstacles to leadership as needed. In this day-to-day leadership role, the Program Manager also assumes overall accountability for efficient, timely and fiscally prudent delivery across the program. The Program Manager is also responsible for ensuring continuous improvement within the program, and codifying processes and learnings to help build capabilities across CERC.
2) Directing the work of the team: Manage the work of a team, providing direction as well as feedback on their work products. The proposed team structure includes research staff, post-doctoral students, data analysts clinical evangelist (a gifted communicator with deep clinical subject matter expertise), and PIs.
3) Developing and delivering tools and training materials: Create toolkits to help other health care providers understand and adopt the innovative features and deliver training and coaching to support adoption of our models. Some of this work will be in-person, but much of it will be developed for remote delivery, i.e., through web based interactive coaching tools and videos.
4) Managing relationships and deliverables with collaborators, including pilot sponsors, research collaborators/PIs, and others.
* - Other duties may also be assigned
The ideal candidate will have:
A graduate degree in a relevant field (Health Administration, MBA, MPH). PMP certification Demonstrated knowledge of issues, organizations, facts, and trends in the healthcare sector more broadly. A background in healthcare (7-10 years) in a provider organization, academic research institution, health insurer, strategic consulting firm, and/or healthcare consulting firm. A record of working on complex partnership or multi-stakeholder projects, with experience in engaging stakeholders, fostering collaboration, and delivering results. CA Driver's License
EDUCATION & EXPERIENCE (REQUIRED): Bachelor's degree and five years of relevant experience, or combination of education and relevant experience (experience working with quantitative data highly preferred).
KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED): Demonstrated ability to establish priorities, manage shifting priorities, and handle time-sensitive projects with multiple deadlines. Excellent analytical ability and demonstrated quantitative ability Ability to accomplish goals working through formal and informal channels, with diplomacy and tactfulness. Demonstrated creativity, problem solving, critical analysis, initiative, judgment and, decision-making skills. Demonstrated ability to develop and meet budget goals. Demonstrated solid planning and organizational skills. Demonstrated experience working independently and as part of a team. Excellent interpersonal, written and oral communication skills. Strong relevant subject matter knowledge. Ability to direct the work of others, for jobs requiring supervision.
CERTIFICATIONS & LICENSES: None
Constantly perform desk-based computer tasks. Frequently stand/walk, sitting, grasp lightly/fine manipulation. Occasionally use a telephone. Rarely lift/carry/push/pull objects that weigh 11-20 pounds.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
WORKING CONDITIONS: May work extended hours or weekends. May need to attend meetings outside of the Stanford campus May need to travel up to 5% time
Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains d...edicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 9000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu.
Stanford University is an equal opportunity employer and is committed to increasing the diversity of its faculty. It welcomes nominations of and applications from women, members of minority groups, protected veterans and individuals with disabilities, as well as from others who would bring additional dimensions to the university’s research, teaching and clinical missions.