Reporting to the AVP, Enterprise Applications Platform the Enterprise Application Process & Quality Assurance Director will ensure quality assurance across the diverse application development platforms within the EAP department as well as ensure audit and enterprise architecture compliance. She/He will also oversee and direct overall software development lifecycle processes (SDLC) and DevOps implementation. Working collaboratively across the various departments within CUIT, the Director will manage quality and process adherence within the EAP department and will be tasked with successfully completing vital projects that will drive the future of CUIT process and quality maturity as part of the software development lifecycle and application platform deliverables. He/She is also responsible for providing direction and support on developing strategies and critical operational efficiencies. CHARACTERISTIC DUTIES AND RESPONSIBILITIES: - - Assumes leadership role in developing SDLC maturity models and capabilities within the EAP department. - Implements new tools and capabilities as well as introducing and implementing standards, and enforcing quality matrix across the department. - Responsible for planning, developing, documenting and reporting of SDLC processes and quality matrix. - Develop standards and synergies across the EAP teams that ultimately results in operational efficiencies. - Collaborates with other stakeholders within and outside of CUIT to help develop and maintain standards such as COBIT, ITIL, security compliance and DevOps. - Recommends and introduces tools and capabilities across the teams within the EAP department to include training of staff. - Leverages data and reports to demonstrate improvements and compliance. - Develops continuous quality improvement processes and operational efficiencies that will impact the CUIT Project Portfolio. - Partners with leadership to provide guidance for planning, developing and implementing information technology initiatives across all areas of the organization. - Ensures established SDLC guidelines and quality assurance standards are followed and maintained to include reviewing documentation across projects to guide others as to adherence of guidelines and standards. - Leads others in improving test strategy by recommending, developing, and implementing improvements to test plans and cases for future project reuse. Communicate and provide training on changes across the organization where necessary. - Updates existing Standard Operating Procedures (SOPS) and recommends, develops, and implements new SOPs on complex operational activities. - Interacts with technology teams across Development, Operations, Architecture, Infrastructure, Support, Product Management and Portfolio Management within CUIT. - Compiles, analyzes, and reports operational metrics. - Establishes and cultivates relationships with key University stakeholders/partners and project team members as well as manage vendor relationships in regards to testing activities. - Mentors quality assurance team members within the department and oversees test planning and execution processes - All other duties as assigned.
- Bachelor's degree or equivalent required. Advance degree desirable. - Minimum 7-9 years' related experience.
- Strong experience implementing and supporting large ERP systems, Data Warehouse implementations and support experience preferred. - Strong experience with full applications systems development lifecycle, PM best practices, and process methodologies. - Strong experience in quality assurance across diverse application platforms. - Strong experience in standards such as TOGAF, ITIL, COBIT and PMP. - Strong leadership and interpersonal skills, self-starter, good team player. - Prior leadership experience in technology and business related strategic planning, operations, implementation delivery and overall IT capability (people, process, technology) development. - Working knowledge and awareness of IT QA best practices.
- Experience within Higher Education. - Project Management experience a big plus. PMBOK a plus. - Experience with Oracle, PeopleSoft, EDM, DW, preferred. - Experience with Jira, Git, ServiceNow and similar tools. - Working knowledge of business theory, business processes, management, budgeting, and business office operations and end to end integration models.
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It... seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.