Provide tactical direction and leadership to staff to ensure customer requirements are met while meeting our Penske goals and objectives. Maintain a professional approach while supporting the solution enabling achievement of all contractual obligations. Create and foster a relationship with the customer's logistics manager to facilitate operational stability.
Shift details: Days, flexible to support other shifts as required
-Ensure that all supervisors understand how their work relates to the customers' business objectives, Interview and hire all associates up to supervisor level. Conduct exit interviews as needed, Build engagement by expressing pride in the group where the goals are met and recognize and reward associates for their achievements, Develop direct reports through training and succession planning.
-Interact daily with our local customer to ensure we understand existing and emerging customer needs, Utilize team to identify operational improvements in areas such as route optimization, carrier selection, backhauls, Collaborate with other Penske sites to share best practices, leverage resources/assets, etc.
-Develop and execute annual financial and operating plan, Manage the operation with integrity to meet or exceed the Business Plan targets, Identifies issues with the operating metrics and P&L and responds accordingly, Ensure customer billings and associate payroll are prepared timely and accurately, the payables and intercompany charges are valid and correct, and all other activities are accurately reflected in the P&L.
-Monitor and improve accident frequency, Ensure each associate understands their individual role and responsibilities, as well as the group's role and responsibilities required to achieve and maintain a safe work place, Proactively identify and correct unsafe conditions, work processes, and behaviors, Ensure compliance with all applicable regulatory agencies and company policies and procedures.
Growth / Customer Experience:
-Execute a process to track and record value delivered to the customer, Identify and seize profitable business opportunities, Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings.
-Monitor and improve fleet/equipment utilization and fuel efficiency, Contribute to equipment specification at time of start-up and renewal, Build a strong working relationship with local PTL district and other equipment vendors.
Other projects and tasks as assigned by supervisor