Mythics is looking for an ambitious Program Manager to join our team and manage programs/projects supporting the engineering and operations of Oracle products and services in for government and commercial clients. The ideal candidate will have a PMP certification and experience working with a large or middle-tier systems integrator on a variety of IT projects. A successful proven track record of executing and growing multiple projects simultaneously is a must. More importantly, the right candidates will be ready for the next step in their career and show how their skills can succeed in the marketplace. The work will also involve developing excellent client relationships and looking for opportunities to expand Mythics' business.
Task Order Management:
Provide direction and guidance to a team’s ranging from 2 to 30+
Handle monthly status reporting
Attend management meetings and provide insight to project schedules and deliverables
Work with Technical Team Leads to ensure all technical objectives and service level agreements are met and exceeded.
Manage all stakeholders and build strong customer and subcontractor relationship
Accountable for day-to-day operations to ensure the delivery of quality and cost efficient services to the customer.
Manage and coordinate urgent and complex support issues and act as an escalation point
Provide reporting of KPIs and trends on the team delivery in an ad-hoc and regular reporting basis
Develop and refine support management processes to ensure timely issue resolution and high-quality customer service.
Oversee/management enhancement projects. Assure scope and requirements are monitored and controlled throughout the project’s lifecycle.
Internal Project Reporting and Administration
Present project quality, client and team satisfaction, and project success metrics during regularly scheduled and ad hoc project review meetings with the managing director
Track and report weekly on percent complete, budget burn, earned value, slippage, project effort and duration to complete and other key project metrics
Keep an accurate risk tracking document with an associated mitigation plan
Continually seek opportunities to increase customer satisfaction and deepen client relationships
Build a knowledge base of client' mission, organization and objectives
Manage day-to-day client interaction, identify needs, expectations, and evaluate alternative business solutions
Develop lasting relationships with client personnel that foster client ties
Project Accounting and Finance
Understand basic revenue models, P/L, cost-to-completion projections and makes decisions accordingly
Understand our pricing model and billing procedures
Accurately forecasts revenue, profitability, margins, bill rates and utilization
Tracks and reports team hours and expenses on a weekly basis
Manage project budget and analyze project profitability
Determine appropriate revenue recognition, ensuring timely and accurate invoicing, and monitor receivables for project
Work with account director to ensure clients achieve an understanding of expectations, deliverables, dependencies, risks and progress
When appropriate, work directly with clients, or in concert with account management and/or team leads, to secure sign off on deliverables or documentation
Communicate progress, risks, expectations, timelines, milestones and other key project metrics to clients and team members
Bachelor’s degree in a related field
PMP certification required
5+ years of experience in a project management position
2+ years of experience in managing IT projects
Must be able to travel up to 50%
Experience with Agile project management practices such as Scrum and Kanban
Experience with Oracle Databases, Engineered Systems, Identity management and Enterprise Monitoring a plus.
Demonstrated ability to establish and maintain effective relationships and partnerships with key stakeholders