Salary is commensurate with education and experience.
As the region's only Level I Trauma center, Harborview Medical Center (HMC) is well known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD CARER, and mentally-and medically- vulnerable populations. In addition to the centers of emphasis, HMC serves a mission population for King County. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. HMC is owned by King County and managed by the University of Washington (UW) and serves as a training site for UW's School of Medicine. The UW is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
UW Medicine Informatics has a wonderful opportunity for a Senior Computer Specialist to join our Radiology Informatics group. The ideal candidate would have experience working in IT support in a healthcare setting, especially in imaging. Ability to work with health professionals in a clinical environment is critical. Understanding all aspects of informatics will be important. The Radiology IT team performs a combination of user support and project work. This is a very dynamic, fast-moving environment with many challenges and rewards. The role we are filling will focus on application support of our GE RIS (Radiology Information System), with some exposure to our digitial imaging systems - GE PACS and GE ViewPoint. A bachelors degree in a related field is preferred. Excellent communication and problem-solving skills are required.
Troubleshoots application problems in a methodical way and reports results appropriately.
Triages hardware, network and software problems; identifying the probable problem area and seeks assistance from the correct group for followup as necessary.
Trains system users including clinical, support and administrative staff in use of application software.
Helps form and manage user project teams to meet stated deadlines.
Configures, tests, and installs software.
Creates and follows formal test plans, documenting results.
Prepares documentation for training and testing that is professional in appearance, detailed, and accurate.
Maintain HIPAA Compliance
This position provides opportunities to work in a diverse and fast-paced environment.
As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position click here.
Radiology IT support experience of 3 or more years.
Bachelor's degree or equivalent experience.
3 years of direct user support, preferably in a healthcare environment.
Participation in formally managed projects.
1. Bachelor's degree in IT, Business, Health Administration, the Sciences or a related field. 2. Formal project management document creation and tracking experience. PMP Certification 3. CIIP (Certified Imaging Informatice Professional) certification. 4. Radiology Technician experience. 5. Epic certification, particularly in Epicare or Radiant. 6. Experience with creating and following detailed technical test plans. 7. HL7 interface experience, particularly with Cloverleaf or GE ConnectR. 8. Report writing experience, particularly with Crystal Reports or zVision.
CONDITION OF EMPLOYMENT:
Participation in formally managed projects. Possesses excellent oral and written communication and problem solving skills
Participation in formally managed projects. Exhibits good time management habits and a demonstrates the ability to prioritize tasks. Requires minimal supervision/support.
Participation in formally managed projects. Service Orientation Supports the organizational and service area's mission and vision. Demonstrates knowledge of and applies the UWMC Standards for Service Excellence: Introduces themselves; Escorts as needed; Responds and follows through with complaints;
Participation in formally managed projects. Economics of Care - Demonstrates knowledge of cost efficiencies in the delivery of care such as identifying and pursuing quality improvement opportunities and utilizing appropriate supplies and resources.
Participation in formally managed projects. Participates in oncall rotation of one week every 4-8 weeks. Includes night, weekend and holiday support, mostly over the phone. When oncall, on site support is sometimes required.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.